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Overview

Our refund and returns policy is as below
Zero refunds before the 24 hours of check-in and 100% refunds 24 hours from booking.
No Returns in the return policy

To be eligible for a refund, you must inform us within 24 hours of booking.

To complete your refund, we require a receipt or proof of purchase.

The refund will be credited within 48 Hours after the approval of the refund.

Refunds

Once your request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular-priced Purchase may be refunded. Sale items cannot be refunded.

Need help?

Contact us at {email} for questions related to refunds and returns.